Innovation LabsMeals per machine
90
Heat cycle
70s
Hold range
32–40°F
Power draw
15A
Hardware
The cabinet is the platform.
Cold chain
01Refrigerated ambient held between 32° and 40°F, logged continuously.
02Ozone refrigerator air sterilisation between restocks.
03Automated steam-vent puncture with UV blade sterilisation.
04US HACCP compliant food-safety monitoring.
Serve
0130 aisles, up to 3 meals per aisle — 90 meals in a single footprint.
02Automated pickup arm transfers the meal fridge to microwave.
031800W high-efficiency microwave, tuned per SKU.
0421.5" touchscreen, tap-to-pay and card, cloud-synced over Wi-Fi or LTE.
Software
Three platforms, one telemetry spine.
01 — Infrastructure
Fleet Manager
Cloud management for hardware, stockouts, inventory and orders. Over-the-air product, price and firmware updates across every machine.
02 — On device
Vending Machine OS
Proprietary point of sale and machine controller. Technician mode for in-device management, redundant safety microcontroller with battery backup.
03 — Demand
Rewards Portal
CRM and loyalty. Sales analytics tied to individual people, dynamic discounts on meals near expiry, marketing automation.
Rewards Portal is in development — loyalty and personalisation are not live features today.
Fleet data
Every machine reports, every minute.
Live · 312 units online
| Unit | Site | Firmware | Hold °F | Sell-through | State |
|---|---|---|---|---|---|
| LT-4400-018 | Pier 70 · Lobby | 2.14.3 | 35.8 | 94.2% | Nominal |
| LT-4400-021 | Mission Bay · L2 | 2.14.3 | 36.2 | 90.9% | Nominal |
| LT-4400-037 | Sunnyvale · Bldg C | 2.14.1 | 37.0 | 88.4% | Update queued |
| LT-4400-044 | Oakland CC · Atrium | 2.13.9 | 41.6 | — | Temp fault |
Illustrative sample. Unit counts and telemetry figures need ops sign-off before publication.
Want the full technology overview?
Hardware schematics, food-safety documentation, unit economics and the fleet roadmap.